Priority onsite service and 24/7 support
help keep your end users up and running


24/7 technical support
for end users


Onsite service for two,
three, or four years

Onsite service for two, three, or four years

AppleCare for Enterprise includes flexible service options, priority onsite services, and
as fast as next-business-day device repair or replacement.


Global onsite hardware service.

You have the option to get onsite service coverage for two, three, or four years from the date of your hardware purchase, depending on the plan you choose. If you have a hardware issue during that time, AppleCare for Enterprise will help get you back up and running quickly. You can choose to get onsite service at your location, as fast as the next business day, or you can get service at Superior Digital.


Additional device repair or replacement.

In addition to onsite hardware coverage, you can repair up to 4 percent of your covered Mac computers or Apple‑branded displays, or up to 10 percent of your covered iPad or iPhone devices, for any reason, at no additional fee. In most cases, Superior can repair or replace the device as fast as one business day.

Support for
end users

AppleCare for Enterprise can help reduce the load on your internal help desk by providing unlimited technical support for your end users over the phone, 24/7. Superior will provide technical support for Apple hardware and operating systems; Apple apps such as Keynote, Pages, and Numbers; and personal accounts or settings.

IT department support

AppleCare for Enterprise includes AppleCare Help Desk Support which provides unlimited telephone technical support for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions. You can even get help for Apple Business Manager or Apple School Manager when you call.

For more complex issues, AppleCare for Enterprise gives you an incident of IT department–level support each year. You’ll get help with complex deployment and integration scenarios, including MDM and Active Directory.

You can also purchase additional IT department support through an AppleCare OS Support agreement for an additional fee.

Whether you have occasional questions or you need assistance on a regular basis, Superior has flexible support plans to fit your requirements.

Get AppleCare for Enterprise now.