IT Services for Business and Education | Superior Digital | Apple Reseller
Personalized Support for Businesses
Managed IT Services & ITaaS
Superior Digital IT as a Service assistance stretches further than the usual existent support and project application. We have created extensive support packages so that you can concentrate on your business and let us handle your IT headache.
Our IT Services Team is dedicated to helping you in designing, deployment, integration, and management of your IT infrastructure and services. Our services range from device management, security, cloud backups, and identity management, to fully outsourced IT and help desk services.
Service Level Agreements
We are specialists in providing tailored Service Level Agreements for companies, regardless of size, that need the premier care level. All our Superior Digital Support Level Agreements are planned to ensure contentment that your hardware is continuously checked and guardedly maintained, with the assurance that you have access to IT support within a definite time duration if required. This can structure support based on the requirement as on a daily, weekly, or monthly basis, with viable rates and support options that are flexible.
Pre-Paid Support
Pre-Paid Support is ideal for businesses that require frequent support and consulting without the reassurance of guaranteed response times. On this service, the support hours are procured in advance and provided with discounts based on volume with call-out fees waived. These support hours can then be converted on an ‘on-demand’ basis for remote and onsite support.
Casual Support
Our technical service engineers are all qualified Apple trained experts who can attend your requests regardless of your locations promptly to ensure that any IT issues you have are resolved swiftly and skilfully, confirming your systems are reverted and working smoothly with the least loss in productivity time to your business. We also deliver an on-demand remote support solution to provide collaborative, real-time support for users and systems irrespective of their location for troubleshooting and maintenance tasks.
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Deployment & Integration Services
Device Management
Manage any number of iPad or Mac fleet carefully and proficiently, be it on enterprise-level, or in the education sector as an individual or part of a digital classroom. In collaborations with best in class MDM (mobile device management) dealers, we can help your company in deploying and managing a fleet of devices of any number.
Apple Device Enrolment Program
By incorporating your Mobile Device Management software (MDM), Volume Purchasing (VPP), and hardware procurement through Superior Digital, the benefit you gain is that you can enjoy a true zero-touch device configuration, automatic app deployment, and a basic easy infrastructure experience for your employees.
Directory Services
Assimilating Windows Active Directory with your Macs denotes that by using a single system you can manage all your desktops and devices thus reduce the costs of hardware and ensures that all your prevailing Windows permissions are carried over to Mac users without breaching the privacy concerns.
Fleet Management
To ensure that your corporate data is safe and your organization is legally compliant, it is essential to manage your desktops. And even if there is no Mac expertise in-house in your organization, our managed service lets you avoid the extra expenditure in the process of hiring new staff or retraining your existing staff.
Flawless Integration
Our profound insight into the Apple environment and the fundamental technologies imply that we can help you to integrate Apple into your prevailing environment regardless of its existing landscape. Even if you are considering to productively incorporate Mac OS X in a Windows-based network, or to manage Windows devices with Mac OS X Server, we are to help you build your ultimate cross-platform solutions flawlessly.
Network Design
The fundamental step towards business productivity and effectiveness is your network that is where the core of your information systems lies. It may be hard to control the promptness and subtlety of contemporary networking protocols and even more difficult to network between Macs, PCs and Unix Operating Systems but worry not Superior Digital is here to help you secure your systems.
A network is a complex environment where there are all the firewalls, switches, servers, cabling, Wi-Fi and many other parts. In spite of these complexities, it is compromised even by the slightest changes in one area of the environment when it is not properly engineered. Our expert staff of server and network are trained to handle any networking task, starting from designs and building cabled and Wi-Fi-based networks for businesses, up to designing unconventional landscapes for multiple setting networks as well.